Your players deserve
better communication.
A purpose-built communication platform for casinos, sports betting, and gaming platforms. Email, SMS, a branded Player Inbox, and AI Voice for automated journeys — all powered by your player data.
One platform. Five pillars.
Everything casino marketing teams need — from player data to campaign execution to interactive engagement.
Data
Unified player database with gaming-specific fields, smart segmentation, and automated hygiene.
Campaigns
Email, SMS, and Inbox — design, target, and send from one builder. AI Voice runs in automated journeys, with bulk voice campaigns in development.
Games
Interactive mini-games — spin wheels, scratch cards, prize picks — delivered through campaigns.
Player Inbox
A branded Web App channel installed in seconds. No app store, no friction.
Results
Attribution, ROI, channel comparison, and real-time campaign analytics.
See it in action
Click through the modules to see how PlayerOS works end to end.
Player Database
Import from CSV or your PMS. Every field speaks gaming: Player ID, tier status, ADT, coin-in, householding, trip history. Build segments with AND/OR logic and save them for campaigns.
A branded inbox direct to every player
Stop competing with 40+ marketing emails per week. Give your players a dedicated channel — their own branded inbox with offers, messages, loyalty status, and direct host chat.
- No app store, no download — installable Web App from link or QR
- Push notifications for instant, unmissable delivery
- Two-way host messaging with read receipts
- QR scan attribution and geofence location tracking
$50 bonus — this Friday only
You've reached Gold status
VIP Slot Tournament — RSVP now
Happy birthday! I have something for you
Hey Sarah! Ready to spin?
$5,000 Cash — March 15th
More entries = better odds!
Games that keep players coming back
Embed interactive games directly in your campaigns and Player Inbox. Players spin wheels, scratch cards, and pick prizes — earning entries to automated drawings that drive sustained off-floor engagement.
- Spin the Wheel, Scratch Cards, Prize Pick & more game types
- Server-validated outcomes — no client-side cheating
- Branded landing pages personalized per player
- Entry-based drawings with automated winner selection
Automate every player touchpoint
Build multi-step journeys with a visual canvas. Trigger on player events, branch by data, A/B test content, and let AI optimize send times — across all channels simultaneously.
Built for the gaming industry
Not another generic marketing cloud. Every feature speaks the language of casino marketing.
Player Inbox Web App
White-labeled, installable from a link or QR code. Offers, messages, loyalty status, and two-way host chat — all in one app.
Interactive Player Games
Spin wheels, scratch cards, and prize picks delivered through campaigns. Players earn drawing entries, driving repeat engagement between visits.
Player Database
Player ID-centric profiles with tier status, ADT, coin-in, householding, trip history, and smart segmentation.
Multi-Channel Campaigns
Visual drag-and-drop builder for Email, SMS, and Inbox with real-time previews and gaming-specific merge tags.
Two-Way Host Chat
Host-to-player direct messaging. Assigned conversations, canned responses, read receipts, and conversation history.
AI-Powered Journeys
Predictive lapsed player scoring, AI send-time optimization, A/B testing, and multi-step automation with branching logic.
Enterprise Ready
Multi-tenant, role-based access, property-level data isolation, TCPA compliance tools, and SOC 2 readiness.
Pay for messages, not contacts.
Stop paying per-contact fees on your entire database. With PlayerOS, your platform subscription includes unlimited contacts — you only pay for what you send.
Ready to modernize your player communications?
See how PlayerOS can replace your fragmented marketing stack with one purpose-built platform.