Built for how you work
Real casino marketing workflows, not generic marketing automation. See how PlayerOS transforms each use case from manual to automated.
Lapsed Player Reinstatement
Identify players who haven't visited in 30, 60, 90+ days. Trigger multi-channel sequences — inbox offer → SMS reminder → AI voice call — to bring them back automatically.
- Propensity scoring identifies highest-value lapsed players
- Multi-touch sequences across email, SMS, inbox & voice
- Real-time attribution tracks visit within 7-day window
- Automated escalation from digital to personal outreach
New Player Acquisition
Bring in leads from web forms, trade shows, or partner referrals, then self-match and enrich them against your own player database before you reach out. Third-party demographic and consumer data append is in development.
- Self-match enrichment fills gaps using records you already have
- Review and approve matches before committing updates
- Full lifecycle tracking from first touch to first visit
- Automated welcome sequences for new signups
VIP & Host Communication
Empower hosts with direct messaging via Player Inbox. Two-way chat, personalized offers, and relationship management at scale — all in one console.
- Hosts see ADT, tier, preferences & visit history
- Send dining credits, comp offers & event invites inline
- Two-way chat with read receipts
- Manager visibility into host-player relationships
Property-Wide Promotions
Launch promotions across email, SMS, and inbox simultaneously, with AI voice available as an automated journey step. Segment by tier, ADT, visit history, or any custom field with unified analytics.
- One campaign builder for email, SMS & inbox, plus AI voice via journeys
- Real-time delivery tracking & open rate monitoring
- Offer redemption tracking with barcode attribution
- A/B test subject lines, content & send times
Sent
24,891
Delivered
24,102
Open Rate
68%
Sports Betting Re-engagement
Re-engage dormant sports bettors with personalized offers tied to upcoming events, bet history, and wagering patterns — delivered moments before game time.
- Event-triggered offers based on favorite sports & teams
- Countdown-based urgency before kickoff or tip-off
- Personalized based on bet history & wagering patterns
- Cross-sell casino offers to sports-only players
Interactive Player Games
Embed interactive games — spin wheels, scratch cards, prize picks — directly in campaigns and the Player Inbox. Players earn entries to prize drawings, driving sustained engagement between visits.
- Spin the Wheel, Scratch Card & Prize Pick game types
- Personalized, casino-branded landing pages per player
- Entry-based drawings with automated winner selection
- Integrated into email, SMS, inbox & journey campaigns
Hey Sarah! Ready to spin?
$5,000 Cash — March 15th
More entries = better odds!
Direct Player Engagement via Inbox
Break through the noise with a dedicated, branded channel your players actually check — no competition from the other 40+ marketing emails in their inbox.
- Push notifications drive immediate opens
- Offer cards with tap-to-redeem barcode integration
- No app store required — installs from any browser
- Full message analytics: opens, reads, redemptions
New offer available!
Tap to view your $50 Free Play
Lifecycle & Milestone Automation
Automatically celebrate birthdays, player anniversaries, tier upgrades, and milestones with personalized multi-channel messages — no manual effort required.
- Birthday offers sent automatically with gift messaging
- Tier anniversary recognition with bonus point days
- Milestone rewards for visit counts & spending goals
- Multi-channel delivery matched to player preferences
Sending Infrastructure Built for Casino Volume
PlayerOS runs email through a dedicated, domain-authenticated mail infrastructure and SMS through Telnyx, with suppression, compliance, and audit trails wired into every send — so deliverability and cost stay under your control as volume scales.
- No per-contact fees — pricing is per message sent
- Volume discounts on email, SMS, inbox & voice as you scale
- TCPA-compliant SMS with automatic STOP/START & DNC enforcement
- Full control over sending reputation & compliance
- Purpose-built for high-volume casino marketing
No per-contact fees — pay for messages sent
Built for high-volume casino sends
TCPA, CAN-SPAM, DMARC built in
Opt-out & DNC enforced on every send
How much could you save?
See how PlayerOS compares to per-contact pricing models like Salesforce Marketing Cloud.
Per-Contact Model
$85,200
per year
PlayerOS
$34,800
per year
You Save
$50,400
per year
Casino players receive 40+ marketing emails per week. Stand out with a direct channel.
Marketing Emails/Week per Player
Average Email Open Rate